Privacy Policy – My Kindred Souls
Last Updated: 1 April 2025
My Kindred Souls is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our products, courses, and services.
1. What Information We Collect
When you use our site or sign up for any of our programs, we may collect the following types of personal information:
- Your name and surname
- Email address
- Phone number (if provided)
- Billing address and payment details (via secure third-party processors)
- Information provided through forms, surveys, emails, or live sessions
- Website usage data via cookies or analytics tools
We only collect the information necessary to provide the services you’ve requested, improve your experience, and meet legal obligations.
2. How We Use Your Information
We use your personal data to:
- Provide access to programs, courses, and content
- Communicate important updates, course reminders, and coaching support
- Send newsletters (only if you’ve opted in)
- Respond to queries or support requests
- Understand how visitors use our website (through analytics tools)
- Comply with legal and tax obligations
3. Sharing of Personal Information
We will never sell or rent your personal information.
We may share your data with:
- Trusted service providers such as payment processors (e.g., PayFast, Stripe), email platforms, and course hosting tools.
- Collaborators involved in specific programs (e.g., challenges or courses), but only when relevant and with your consent.
4. Consent and Your Rights
By using our website and services, you consent to the collection and use of your personal information in line with this policy.
Under POPIA, you have the right to:
- Request access to the personal data we hold about you
- Correct or update your information
- Request deletion of your information (unless we’re legally required to keep it)
- Withdraw your consent to receive marketing emails at any time
To exercise these rights, email us at hello@mykindredsouls.com.
5. Cookies and Tracking
Our website may use cookies and similar tools to improve your browsing experience and collect usage statistics.
You can manage or disable cookies in your browser settings.
6. Security of Your Information
We take the security of your personal information seriously and use industry-standard measures to protect it, including:
- Secure website encryption (SSL)
- Trusted payment gateways
- Access controls and confidentiality agreements for staff and collaborators
However, no system is 100% secure. You use our platform at your own risk and are responsible for keeping your passwords and login credentials safe.
7. Third-Party Links
Our site may include links to third-party websites (e.g., Zoom, payment portals, or resources). We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect data from minors without guardian consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page. Continued use of our services implies acceptance of the revised terms.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please reach out:
📧 hello@mykindredsouls.com
🌐 www.mykindredsouls.com
